Shipping Policy
1. Order processing:
All orders are processed within 3–5 business days (excluding weekends and holidays). Orders placed after business hours, on weekends, or holidays will be processed on the next business day.
2. Shipping Time
Once your order has been processed, shipping typically takes 5–10 business days depending on your location. Please note that shipping times may vary due to high demand or carrier delays.
3. Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method. We may offer free shipping on select orders or promotions.
4. Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your package.
5. Delays
We are not responsible for delays caused by shipping carriers, weather conditions, or other unforeseen circumstances.
6. Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
7. Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered. If you experience an issue, please contact the shipping carrier directly.